Cassell’s behavior got the point that my son had to stop and admonish him for the hostile tone he was using with me in response to questions I asked that any buyer has the right to ask. Cassell offered that if Son purchased the $1700+ extended warranty, Brilliance Honda would buy down his interest rate to 1.9% to get him a lower interest rate, yet still at a 60- or 72-month term and not the 48-month term that he continues to request. Son’s significant down payment created “super-equity” and consequently, the need for GAP insurance is unnecessary. During the financing process he offered an extended warranty, which I assume, is customary. The finance manager continued to stall in requesting the shorter 48-month term from the bank. Which he said most likely would result in a new higher 3.9% rate. told him that the 2.9% finance rate quoted by Honda Finance back in April, would be lost if he “hit the button” to apply for the shorter term. The bulling and abusive behavior began when Son asked about the 48-month payment option he had requested. presented my son with two loan options for 60- and 72-months. After a brief wait, Eva returned and led my son, my husband, and I to an office where she introduced us to Finance Manager Brett Cassell. Prior to meeting with finance, my son shared with Eva that he wanted to see a 48-month work-up in addition to the 60- and 72-month options, she had offered. He also took advantage of the recent college grad discount. The price was as quoted-not a penny over MSRP. assisted Son with deposit contract, loan application and she consistently kept him informed throughout the four-month process until he took possession of the vehicle two days ago. The entire experience with sales associate Eva G. My son purchased a vehicle from Brilliance Honda on 8/6/22. His buying experience with Eva was excellent. because she truly was wonderful to my son. Contact us or visit Brillance Honda near Crystal Lake today and meet the 2023 Honda Ridgeline.Update 1/3/23: I changed the review to 5 stars for Eva G. You can schedule a test drive and work with our knowledgeable sales team members at Brilliance Honda to learn more about the 2023 Honda Ridgeline.Īt Brilliance Honda, our sales staff will gladly answer your queries and help you determine if the 2023 Honda Ridgeline is right for your lifestyle. Take a deeper dive into the remarkable features and capabilities of the 2023 Honda Ridgeline. Meet the 2023 Honda Ridgeline at Brillance Honda Today Bring comfort and convenience on the go with the 2023 Honda Ridgeline. You can discover available features like a truck-bed audio system, the Honda Satellite-Linked Navigation system, and more. You can find heated seats and a leather-trimmed interior on most trims of the 2023 Honda Ridgeline. Passengers can enjoy a convenient Tri-Zone Automatic Climate Control System with superb humidity control and air filtration technology. You can easily stay connected and take your tech on the go with the 2023 Honda Ridgeline. You can find USB charging ports for your smartphone, and the two highest trims of the 2023 Honda Ridgeline model lineup offer wireless charging. The 2023 Honda Ridgeline also features Apple CarPlay and Android Auto™ compatibility. Discover Convenience and Connectivity FeaturesThe 2023 Honda Ridgeline has a high-resolution infotainment display that provides a clear, crisp, and colorful image.
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